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US-Iran War: Air India and its low-cost subsidiary Air India Express have confirmed they will together operate 36 scheduled and non-scheduled flights to and from the West Asia region on 31 March 2026, amid the ongoing war.
36 Flights Confirmed: What the Numbers Mean
Of the 36 total Air India flights, 20 are classified as non-scheduled services operating to and from the United Arab Emirates, covering key destinations including Dubai and Abu Dhabi.
Air India has noted that these operations remain subject to the availability of slots and other prevailing conditions at departure stations at the time of travel. All flights are being conducted with the requisite permissions from the relevant Indian regulatory authorities as well as local authorities in the UAE, Air India informed in their official press release.
ROUTE AIR INDIA AND AIR INDIA EXPRESS IS OPERATING ON 31 MARCH
| UAE | Dubai | No | Yes | Air India - Delhi |
| Air India Express - Delhi | ||||
| Abu Dhabi | No | Yes | Air India Express - Delhi, Kozhikode, Mangalore, Mumbai | |
| Ras Al Khaimah | No | No | Air India Express - Lucknow, Kozhikode | |
| Sharjah | No | Yes | Air India Express - Amritsar, Kannur | |
| Al Ain | No | No | __ | |
| Oman | Muscat | Yes | No | Air India Express - Delhi, Mumbai |
| Salalah | No | No | __ | |
| Saudia Arabia | Jeddah | Yes | No | Air India - Delhi, Mumbai |
| Air India Express - Hyderabad, Kannur, Kozhikode | ||||
| Riyadh | Yes | No | Air India - Delhi | |
| Dammam | No | No | __ | |
| Bahrain | Bahrain | No | No | __ |
| Qatar | Doha | No | No | __ |
| Kuwait | Kuwait | No | No | __ |
| Israel | Tel Aviv | No | No | __ |
International Routes on Other Continents Unaffected
Passengers travelling beyond the region can take some reassurance from the airline's confirmation that all Air India flights to and from North America, Europe, Australia and other regions continue to operate per schedule. The disruptions, for now, remain geographically contained to select West Asian routes.
Rebooking and Refund Options for Affected Passengers
For those booked on routes where Air India group's scheduled services remain temporarily suspended, the carrier has outlined a straightforward set of options. Passengers may rebook to a future date at no additional charge, or alternatively opt for a full refund.
Air India guests are advised to raise their rebooking or cancellation requests directly on the airline's website at airindia.com. Those requiring further assistance can contact the airline's round-the-clock customer support hotline at +91 1169329333 or +91 1169329999.
Air India Express Passengers: Additional Commercial Flights from UAE
Air India Express has made separate provisions for its own affected travellers. Guests booked to travel from any station in the UAE can rebook onto additional commercial flights operating from any UAE station to any destination in India, without incurring additional charges.
Tia, Air India Express's AI Assistant, Now Available on WhatsApp
In a notable operational detail, Air India Express guests with active bookings can also manage their travel arrangements through Tia, the airline's artificial intelligence-powered digital assistant, available on WhatsApp at +91 63600 12345. The move reflects the airline's broader push towards digital-first customer service at a moment when traditional support channels are under considerable pressure.
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