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The unconventional demonstration attracted scores of onlookers, who stopped to watch the spectacle, amused by the customer’s creative expression of frustration.
Goa man stages unique protest over ‘faulty’ scooter at showroom.A Bajaj customer staged a unique protest over his Chetak scooter outside the company’s showroom in Mapusa, Goa, to highlight his frustration with the allegedly ‘faulty’ service provided by the automobile company. To express his discontent, he placed the scooter on a pickup truck and hung a garland of slippers on the vehicle, while two people played music and beat drums.
The unconventional demonstration attracted scores of onlookers, who stopped to watch the spectacle, amused by the customer’s creative expression of frustration. The video has spread rapidly online since it was shared on 29 April, drawing a wave of reactions.
“A scooter owner allegedly returned his Bajaj Chetak to the showroom in Mapusa, claiming that the vehicle was faulty and that he did not receive satisfactory service from the company. The owner arrived at the showroom accompanied by live music, drawing significant attention from onlookers and passers-by. The incident created a public spectacle, with many gathering to witness the scene,” the caption of the video reads.
How social media users reacted:
The video of the protest has gone viral, sparking a wider conversation about the need for improved customer service. Some viewers were also amused and praised the customer for his creativity and sense of humour.
One user wrote: “Itna toh showroom opening mein bhi nahi hua tha celebration.”
Another said: “Today I went to a showroom in Mapusa to buy a Chetak scooter for my girlfriend. I carried the full amount in cash and handed it over to the manager. As I was about to sign the purchase form, he stopped me and said he would first count the cash. It took nearly an hour, but everything was confirmed.
Just as I was about to complete the process, I noticed a damaged Chetak scooter outside. I asked the staff about it, and their response made me reconsider my decision. I immediately requested a refund and decided not to proceed with the purchase.
Honestly, it felt like the right call at the right time. Sometimes stepping back saves you from a bigger mistake. I am now planning to go for a petrol bike instead.”
A third user said: “Moral of the story: Don’t buy a Chetak.”
In a similar incident reported in November 2024, a customer who owned an Ola electric scooter went viral on social media after he was seen hammering his scooter in the middle of the road. It was learned that the customer had purchased the scooter a month earlier and had started experiencing problems soon after. In the video, the company was accused of issuing a repair bill of ₹90,000.
“The showroom issued a bill of ₹90,000. The customer became upset and broke the scooter in front of the showroom,” the video caption had read.
About the Author
Kanishka Singharia
Kanishka Singharia is a Senior Content Producer at Mint with a passion for news, trends, and the stories shaping the digital world. She specialises in spotting viral narratives by constantly tracking social media platforms and turning them into engaging, reader-friendly stories. Her work ranges from fast-paced breaking updates to sensitive human-interest features, blending speed with clarity. <br><br> With over four years of experience in news and trend reporting, Kanishka has worked with leading organisations such as Hindustan Times and Times Now. She moves seamlessly between profiling business leaders and telling the stories of everyday people, covering national developments just as effortlessly as the memes and conversations that dominate online culture. <br><br> She also reports on real estate developments and civic challenges in major urban hubs like Bengaluru, Delhi, and Gurugram. Her coverage frequently explores the struggles of startup founders, inspiring journeys of CEOs, and the experiences of candidates dealing with the complexities of visa processes. <br><br> Kanishka holds an undergraduate degree in Journalism from Delhi University and a diploma from the Indian Institute of Mass Communication. Rarely offline, she spends much of her time scrolling through X, LinkedIn, Reddit, Instagram, and Facebook in search of the next big story. When she finally logs off, she enjoys binge-watching shows and exploring cafes in pursuit of good food and better conversations.
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