How Fast-Growing Companies Can Make Better Decisions

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“Structured empowerment” is a decision-making approach that scales. by Tatiana Sandino

May 8, 2026

HBR Staff/AI

There’s often a moment when founders of fast-growth ventures realize they have lost control of the decisions being made around them. Perhaps a pile of money goes missing, they hear an important customer complaint three weeks late, or a well-intentioned manager without guidance makes a hire that doesn’t fit. What’s less understood is why this happens when it does—and why it tends to strike along the same fault lines: alignment, operational complexity, financial management, and oversight.

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