Spotify back online after hours-long outage left thousands unable to use streaming app

1 hour ago 2

ARTICLE AD BOX

Spotify experienced a significant outage affecting its services for hours, with over 15,000 complaints reported on Downdetector.

It was clear that Spotify founder Daniel Ek’s vision for business was at odds with Apple even in his company’s early days.

Swedish streaming giant Spotify is back online after suffering a major outage that seemingly affected its services for hours. According to outage tracking platform Downdetector, outage reports spiked at around 12:26 PM Eastern Time (ET) on May 12, with over 15,000 complaints registered at the peak of the disruption.

The most widely reported issues were related to the Spotify app itself, which accounted for 55% of complaints. Another 18% of users reported problems with audio streaming, while 17% flagged server connection issues, according to the Downdetector data.

Meanwhile, Spotify also officially confirmed that it was aware of the issues and was working on fixing them.

"We’re aware of some issues right now with the app and are checking them out!", the company wrote in a post on X

Almost four hours later, Spotify confirmed that it had indeed fixed the issues with the platform.

“All clear now - thanks for your patience with this! If you still need help, head over to our Community http://community.spotify.com or get in touch at http://support.spotify.com” the platform added

Notably, the outage occured on the same day when Spotify launched its new personalized feature called “Spotify 20: Your Party of the Year(s).”

Netizens react to Spotify outage:

“Please check your Spotify accounts! Apparently, Spotify is experiencing network-wide issues and many users are reporting problems with the app and streaming. If you notice frozen streams, errors, or trouble accessing the platform, don’t panic and wait for the service to stabilize.” wrote a user in a post on X

“Spotify being down for almost 2 hours just made me realize how obsessed I am with music….” added another user

“spotify counter hasnt updated and the app keeps crashing everything just worsening my anxiety” yet another user added

About the Author

Aman Gupta

Aman Gupta is a Digital Content Producer at LiveMint with over 3.5 years of experience covering the technology landscape. He specializes in artificial intelligence and consumer technology, reporting on everything from the ethical debates around AI models to shifts in the smartphone market. <br> His reporting is grounded in first-hand testing, independent analysis, and a focus on how technology impacts everyday users. He holds a PG Diploma in Radio and Television Journalism from the Indian Institute of Mass Communication, Delhi (Class of 2022). <br> Outside the newsroom, he spends his time reading biographies, hunting for the perfect coffee beans, or planning his next trip. <br><br> You can find Aman on <a href="https://www.linkedin.com/in/aman-gupta-894180214">LinkedIn</a> and on X at <a href="https://x.com/nobugsfound">@nobugsfound</a>, or reach him via email at <a href="aman.gupta@htdigital.in">aman.gupta@htdigital.in</a>.

Read Entire Article