Woman Denied Boarding At Miami Airport For Undergoing Cosmetic Surgery, Airlines Clarify

Last Updated:July 28, 2025, 08:34 IST

Shataria Banks was denied boarding by Spirit Airlines at Miami Airport due to safety concerns from a recent cosmetic procedure, despite medical clearance. She got a refund.

Woman Denied Boarding At Miami Airport For Undergoing Cosmetic Surgery

A Texas woman alleged that Spirit Airlines authorities refused her to check in for a flight due to safety concerns from a cosmetic procedure she underwent days earlier. She was not permitted to board her flight at Miami International Airport on July 23 despite her doctor alleging that she had clearance to fly.

The woman, Shataria Banks, in an interview with CBS News Miami said despite having medical clearance, she was not allowed to board the flight. “Even though y’all had my medical clearance, even though my doctors cleared me, you are still restricting me to fly," Banks said.

Speaking further to CBS News, she said she had arrived in Miami from Houston last week for a cosmetic procedure. She came to the airport with documentation from her doctor certifying her to fly after several days of recovery.

As per a report by DailyMail.com, Banks was seen walking around with a drainage bag around her waist. The Airlines responded to the entire fiasco and said they denied boarding due to safety reasons.

Banks recorded the heated argument she had with Spirit Airlines agent and she was heard asking that why such issues are not asked while the tickets are being booked.

Airlines Issued A Clarification

‘The safety and well-being of our Guests is our top priority. Our records show the agents followed our procedures and consulted with a designated on-call medical professional via our vendor MedLink to verify the Guest’s fitness to travel,’ the spokesperson told DailyMail.com.

‘The medical professional at MedLink was informed of the Guest’s documentation and advised that the Guest was not fit to travel based on their condition at the time and in the interest of their safety. The Guest was ultimately issued a refund for the flight.’

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News world Woman Denied Boarding At Miami Airport For Undergoing Cosmetic Surgery, Airlines Clarify